Welcome to our website djesk.com. These billing terms and conditions outline the terms and conditions under which we process payments for orders placed on our site. By making a purchase on our site, you agree to the following terms:

1. Accepted Payment Methods and Payment frequency
We accept the following payment methods:

• Bank transfer

• Payment by credit card (Stripe)

Visit our payment method policy page at link : for more information.

All orders are payable in one payment.

2. Prices and Taxes
The prices of our products are indicated in AUD, including all taxes (TTC - All taxes included).
Prices may be changed at any time without notice.

3. Billing Process
Payment is made online by credit card via our secure payment provider (Stripe) or bank transfer.
Invoices are issued at the time of order confirmation and sent by email to the address provided by the customer.
You can also access your invoices through your account on our site.

4. Taxes and Fees
The prices displayed on our site include applicable VAT (Value Added Tax), unless otherwise stated.
Shipping fees, gift wrapping fees, and other additional service charges will be itemized separately during checkout and added to the total invoice amount.

5. Payment Information
You must provide accurate and complete payment information when placing an order.
By providing payment information, you authorize our site to charge the total amount of your order.
We reserve the right to verify the accuracy of the payment information provided and to refuse any order if the information is incorrect or fraudulent.

6. Payment Security
We use advanced security protocols to protect your payment information.
All transactions are encrypted via SSL (Secure Socket Layer) to ensure the security of your data.
We do not store credit card information on our servers after the transaction is completed.

7. Late Payments
We do not charge late payment fees. You are free to pay whenever you want.

8. Billing Issues
If you notice an error on your invoice, please contact our customer service within 14 days of receiving the invoice.
We will investigate all claims and make the necessary adjustments if an error is confirmed.

9. Cancellation and Refunds
The cancellation and refund terms are detailed in our return and refund policy.
Refunds will be processed according to the original payment method used during the order, unless otherwise stated.

10. Changes to Billing Terms and Conditions
We reserve the right to modify these billing terms and conditions at any time. Changes will be posted on this page and will take effect immediately after posting.
By continuing to use our site after changes are posted, you agree to the new billing terms and conditions.

 

11. Contact
For any questions or concerns regarding our billing terms and conditions, please contact us at our contact page

Thank you for shopping on our site. We appreciate your trust and are committed to providing you with a secure and pleasant shopping experience.